PRIVACY POLICY

Last Updated: September 2026

WiseWell (“WiseWell,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit susan-wise.com contact us, subscribe to our communications, register for or purchase an offering, or otherwise interact with WiseWell.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number, when applicable
  • Information submitted through contact, inquiry, registration, or application forms
  • Information related to your participation in WiseWell programs, retreats, events, or other offerings
  • Communications you send to us
  • Marketing and newsletter preferences

We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.

2. Payment Information

WiseWell may use third-party payment providers, such as Stripe, to process payments for retreats, programs, events, or other offerings.

When you make a payment through a third-party payment provider, your payment information is submitted directly to that provider and is subject to its own privacy policy and security practices.

WiseWell does not directly collect or store complete credit or debit card information through this website when payment is processed by a third-party provider.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and communicate with you
  • Provide information about WiseWell programs, retreats, events, and services
  • Process or facilitate registrations and purchases
  • Provide services or experiences you have requested
  • Send newsletters, updates, or marketing communications when you have chosen to receive them
  • Manage our relationship with participants, clients, and community members
  • Improve our website, content, programs, and user experience
  • Maintain the security and functionality of our website
  • Comply with applicable legal obligations
  • Protect the rights, safety, and interests of WiseWell and others

4. Email Communications

If you subscribe to WiseWell communications, we may send you newsletters, announcements, updates, invitations, and information about our offerings.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

We may still send administrative or transactional communications when necessary in connection with a purchase, registration, program, retreat, or other interaction with WiseWell.

5. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the site, and improve the overall experience.

We may also use third-party analytics or technology providers that collect information about website activity.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. How We Share Information

WiseWell does not sell your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our website, communicate with you, process payments, administer programs or events, or provide our services.

These providers may include, depending on the services WiseWell uses:

  • Website hosting and technology providers
  • Payment processors
  • Email and newsletter platforms
  • Analytics providers
  • Registration or event management platforms
  • Professional advisers or service providers

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, safety, users, or operations.

7. Third-Party Websites and Services

The WiseWell website may contain links to third-party websites, payment platforms, social media platforms, or other external services.

When you leave our website or interact with a third-party service, that service’s own privacy practices and terms apply. WiseWell is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review their applicable privacy policies before providing personal information.

8. Data Security

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted or stored electronically.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

10. Your Choices and Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to request information about how your personal information is used.

You may also unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.

To submit a privacy-related request, please contact us using the information below.

11. Children’s Privacy

WiseWell’s website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we may update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

WiseWell
Email: susan@susan-wise.com
Website: https://susan-wise.com/